Shipping & Delivery
We ship primarily to the USA and Canada, delivery standard for regular mail sent from Canada to the U.S.A. is 4-6 business days under normal circumstances. (International fulfillment is an option, taking about four to seven business days.)
All packages are shipped out within 1 business day if order is placed before 12PM EST.
NEW: EXPRESS SHIPPING NOW AVAILABLE!
2 Business Days: USA, Canada and 3 Business Days internationally!
These time frames are not guaranteed, as weather and mail volume can affect delivery. We're working on leverage Amazon fulfillment to increase the speed of delivery and will offer this as an option in the near future.
All orders are processed upon receipt. NO ORDERS are processed or shipped on Saturdays or Sundays. In the event of delays every effort will be made to contact you by phone, email or mail.
If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute for another item or cancel your order.
Free shipping option is using untracked mail through the postal system. Paid shipping options will enable the you to track your package.
Privacy & Security
To place an order you may provide us with personal information you knowingly choose to disclose that is collected to allow us perform the service. You will provide us information about yourself, your firm or company when you register to be a member of bitcompact, register for certain services, or register for email newsletters and alerts. The information provided will be used solely for the purpose of verifying, processing, shipping orders and sending out alerts on upcoming deals. bitcompact will never disclose this information to anyone except where applicable by law.
Returns & Replacements
Return Requests are accepted up to 7 days from the day the item was received. If you would like to return an item please fill out an RMA form and you will have a reply within 24-48 hours (business days). The customer is responsible for return shipping charges to bitcompact and there is a restocking fee of 35% if the item is opened, since the item is no longer in new/retail/sellable condition.
Returns allowed within 7 days of delivery
RMA approved within 24-48 hours
bitcompact strives to deliver the easiest shopping experience while keeping our customers' privacy as our top priority. Our checkout process is designed to provide us with the information needed for sending out orders.
Payment, Pricing & Promotions
We accept all major credit cards, including Visa®, MasterCard®, Discover Please be sure to provide the exact billing address and telephone number that your credit card issuer has on file for you. Incorrect information may cause a delay in processing your order. We want to bring the coolest and most useful products to our customers. Stay up to date by joining our newsletter email and be the first to take advantage of our awesome promotions, news and updates.
Once you register as a member of our site you will be able to create an account. The account will allow you to view orders and make changes upon your request.
Updating Account Information
As a registered member in bitcompact you will be able to access your account update and make changes.
Hours of Operation:
9am-5pm weekdays (GMT-07:00) Mountain Time (US & Canada) Cut-off time for postal service is 2pm (12PM EST).
All employees are fully vaccinated and proper COVID-19 safety protocols are in place.